How does Cosys use cookies?

By accepting cookies, we do not gain access to your computer or any personal information about you, other than the data you chose to share with us. We do not store any personal information in the cookies we place on your computer. This practice is strictly enforced. To learn more about cookies, how we use them on cosys-control.com, and how you can view or delete them, refer to our Cookies Help page at http://www.cosys-control.com/help/cookies.htm. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

How do I know my information is secure?

We have invested time and resources to ensure that our online and internal security procedures help safeguard your information. When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, your connection with our site is secured through Secure Sockets Layer (SSL). If you do not see one of these icons, please contact Cosys to complete your transaction over the phone.

Is my information shared with third parties?

To keep your information confidential, Cosys does not release your personal information, except as we describe below or as required by law. We only use the personal information we collect to support and develop your relationship with Cosys, our affiliates, and our strategic business partners. Some of these partners and affiliates may be located in other countries. By agreeing to this Privacy Statement and providing your personal information you agree to its use and disclosure for the limited purpose.

How does the Cosys privacy statement affect me outside the U.S.?

Cosys has been awarded TRUSTe's Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information that may be collected through the website, www.cosys-control.com and offline data collected through telephone or trade shows and other interactions. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy statement or practices, please contact us at privacy@cosys-control.com. If you are not satisfied with our response you can contact TRUSTe directly

What information does COSYS gather online?

Every time you visit our website, we automatically collect information such as your IP address, the locale, language, country and your user-specific profile ID, the browser you are using, the web page from which you arrived at our site, and a record of your activity on our site. We use this information to learn more about general trends in traffic patterns so we can improve our website.

We use third-party web analytics companies (“Analytics Providers”) to collect information that will help us improve our site. We may use third-party advertising companies (“Advertising Companies”) to help tailor site content to users or to serve ads on COSYS’s behalf.

For some areas of our site, we ask you to provide additional personal information that helps us enhance your site visit, assists you with technical support issues, or permits post-visit follow-up. You provide this information to us only once, by creating an “COSYS.com” profile. This information might include your name, email address, company information, mailing address,

How does COSYS use the information collected about me?

We use the information we receive from you to tailor your experience on our website and provide you with the specific information or services you are seeking. This information remains confidential. With the information you volunteer, we can process your purchases, confirm your orders, customize the page content and language, notify you of updates to our site and products, ask you to participate in market surveys, and provide you with specific product and local event information. We add any information you provide to our customer database. Information added to our customer database is aggregated with other such information previously collected. Without your prior consent, you will not receive periodic mailings, emails, or telephone calls from us about new products and services, discounts, special promotions, or upcoming events.

How can I update my information or remove myself from your customer database (Opt-out)?

You can opt out at any time to the use of your personal information for direct marketing purposes via email, fax, telephone, or mail. To change or update your personal information on Cosys-control.com, visit Cosys.com/privacy. To remove yourself from our COSYS.com customer database, or remove yourself from certain provisions of this privacy statement, visit privacy@cosys-control.com.

If you have any difficulty updating your communication preferences on Cosys-control.com, email privacy@cosys-control.com. We promptly record any request for changes to your communication preferences in our internal customer databases; please allow 10 business days for these changes to take effect.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.